Information for your safe stay
We will keep you updated about all the necessary steps we are taking to protect guests and employees.
We take the measures and rules implemented by our government very seriously - for the protection of us all.
Currently, the following rules apply in Tirol. Should the safety and hygiene measures be changed by the Federal Government, we will immediately adhere to these and implement them in our hotel.
Please note that in Austria since 8.11. access to gastronomy and hotels is only permitted in compliance with the 2G rule.
If you cannot make your trip for reasons concerning Covid-19, your stay will be cancelled free of charge and rebooked on another date within the next 2 years.
The deposit always remains and is not refundable.
Reasons for a free cancellation:
- checkYour home country issues a travel warning for Tyrol, and you cannot enter the country despite proof of vaccination or proof of recovery (incl. PCR test).
- checkThe borders of Tyrol or your home country are closed.
- checkYou have to go into quarantine on your way back home, even though you have proof of vaccination or a convalescence certificate.
In times like these, much is still uncertain. But we would still like you to feel safe.
That's why, we have decided to cooperate with the Europäische Reiseversicherung (European Travel Insurance).
With the hotel cancellation insurance from Europäische Reiseversicherung you are well protected!
Details about the special Corona cover despite the pandemic and without a surcharge can be found here.
For all other reasons, our general cancellation conditions shall continue to apply.